This is the brutal truth: the majority of HVAC failures take place because someone ignored a step. Failed to calculate the load properly. Used undersized equipment. Got wrong the insulation needs. We've fixed dozens of these failures. And every time, we record another learning. Like in 2017, when we decided on adding WiFi controls to each system. Why? Because Sarah, our senior tech, got frustrated of watching homeowners burn money on bad temperature settings. Now clients save $500+ yearly. https://penzu.com/p/7a698383db3a9c29